Terms and Conditions
PAYMENTS:
Payments must be received in full prior to processing orders. Orders are processed by order in which payment is received. Contact for accepted payment methods.
SHIPPING METHOD:
All orders shipped within the USA will be sent via UPS Ground insured for full product value, unless otherwise specified.
Insurance
We will insure each shipment for the actual amount unless otherwise instructed. Please note, should you elect “no insurance”, we are not responsible should the package(s) be lost, damaged, or stolen. For International shipments via USPS, we are only allowed to insure each package for a maximum of $500.00. If you need to insure a package for more than $500.00, please elect another carrier (UPS, TNT, or FedEx). Should you choose to not to insure your order please understand we are not responsible for any damage or replacement once the products leave our facility. If you insure we will represent you during the claims process.
Claims
A claim may be filed for a delayed shipment, lost or stolen goods. We will contact the carrier to start and investigation and file for the claim. Please note, you will not be reimbursed until the carrier has provided us with a refund.
Returned Packages
Fees for returned packages are the responsibility of the recipient.
Shipping charges billed to recipient’s account
If the account number provided is “invalid”, you will be responsible for the charges billed to Sunshine.
*Shipping Disclaimer (for International Distributors)
Please understand that once a package has left the United States, it is no longer our responsibility. If you should require an invoice or special instructions on your customs form, you must request this prior to submitting payment. This is a sale of bulk product for delivery only from the USA, sold in the USA conforming to USA guidelines by a USA Corporation. All other country regulations, guidelines, certifications, customs fees/duties and miscellaneous charges, etc. are the sole responsibility of the distributor/recipient. We warrant the product only in the USA. Products refused overseas will not be refunded – no exceptions. By law, we are prohibited from reselling a product that has been out of our control. Please be sure to have a complete understanding of the regulations within your country prior to ordering. Your purchase designates you have read, understood and agreed to these terms.
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RETURN POLICY
Sunshine Health Products, Inc. is not responsible for products once they leave our facility since we have no control over the temperature the product is shipped in or the temperature in which the end user stores the product. The FDA and OSHA have strict rules, regulations and guidelines by which we abide during manufacture, production and storage at our facility. DUE TO THE NATURE OF THIS PRODUCT, ALL PURCHASES ARE FINAL. NO RETURNS OR EXCHANGES.
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USER DISCLAIMER
You should not use this product if you are pregnant and/or lactating, have health problems, periodontal disease or gums that are in poor condition, wear braces, had recent oral surgery, decayed teeth, have roots that are exposed, have colitis, or have jaw problems. Keep out of reach of children. The manufacturer and seller assume no responsibility for any usage of product. You should consult with a dentist before attempting any at-home treatments and understand that there are risks involved if not doing so. A small percentage of people may experience reversible tooth sensitivity and gum irritation which disappears when use ends, or by decreasing the amount of time you bleach your teeth each time, or by increasing the amount of time between bleaching sessions. Your purchase designates you have read, understood and agreed to these terms.